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 Post subject: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 12:22 am 
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Joined: Fri Jan 04, 2013 12:20 am
Posts: 4
[As of 22:37 GMT this problem has disappeared although the problem is present 75% of the time that I try to upload my movie collection data].


The program opens and the automatic update program runs successfully. All looks well at this first stage. After selecting "Scan my video files" I have selected the folder where my films are (on an 3TB external hard drive - can't fit 700GB of films on my MacBook). The scan runs for five minutes and I am informed of the following:

Recognized: 541
Not recognized: 3
Already associated: 0

Two items take much longer to scan than all the movie folders: "IN" and "RIGHT"; however, I cannot see any file or folder with either of these names. The program seems to get stuck on RIGHT and after another 5 minutes it unfreezes and concludes the scan, showing a final result of:

Recognized: 784
Not recognized: 4
Already associated: 0

When I select the "Add the recognised files" button the program crashes and a error report is produced. That report says the following (forgive the length, I'll delete it once the issue has been resolved, but leave the main part of this thread for others in the future):


"Process: Coollector Movie Database [1952]
Path: /Applications/Coollector Movie Database.app/Contents/MacOS/Coollector Movie Database
Identifier: com.Coollector.CoollectorMovieDatabase
Version: 3.23.6 (3.23.6)
App Item ID: 467592179
App External ID: 13051703
Code Type: X86 (Native)
Parent Process: launchd [116]

Date/Time: 2013-01-03 22:18:54.584 +0000
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9

Interval Since Last Report: 9874 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 98 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 1BA02B67-7808-45AA-8B0E-176050B0157A

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
objc[1952]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x95294332 __kill + 10
1 libsystem_kernel.dylib 0x95293932 kill$UNIX2003 + 32
2 libsystem_c.dylib 0x9be1c75e raise + 26
3 com.Coollector.CoollectorMovieDatabase 0x00470db2 0x1000 + 4652466
4 com.Coollector.CoollectorMovieDatabase 0x002acf10 0x1000 + 2801424
5 com.Coollector.CoollectorMovieDatabase 0x004704d0 0x1000 + 4650192
6 com.Coollector.CoollectorMovieDatabase 0x004707df 0x1000 + 4650975
7 com.Coollector.CoollectorMovieDatabase 0x0046e942 0x1000 + 4643138
8 com.Coollector.CoollectorMovieDatabase 0x0046f46a 0x1000 + 4645994
9 com.Coollector.CoollectorMovieDatabase 0x0026d40e 0x1000 + 2540558
10 com.Coollector.CoollectorMovieDatabase 0x0026d8c8 0x1000 + 2541768
11 com.Coollector.CoollectorMovieDatabase 0x0026d911 0x1000 + 2541841
12 com.Coollector.CoollectorMovieDatabase 0x0006fce9 0x1000 + 453865
13 com.Coollector.CoollectorMovieDatabase 0x000805b9 0x1000 + 521657
14 com.Coollector.CoollectorMovieDatabase 0x00074639 0x1000 + 472633
15 com.Coollector.CoollectorMovieDatabase 0x0046e4ae 0x1000 + 4641966
16 com.Coollector.CoollectorMovieDatabase 0x0046e532 0x1000 + 4642098
17 com.Coollector.CoollectorMovieDatabase 0x005f6e5b 0x1000 + 6250075
18 com.Coollector.CoollectorMovieDatabase 0x005fa375 0x1000 + 6263669
19 com.Coollector.CoollectorMovieDatabase 0x005fa470 0x1000 + 6263920
20 com.Coollector.CoollectorMovieDatabase 0x005fbe60 wxEvtHandler::TryBeforeAndHere(wxEvent&) + 66
21 com.Coollector.CoollectorMovieDatabase 0x005fa4c2 0x1000 + 6264002
22 com.Coollector.CoollectorMovieDatabase 0x005f977b 0x1000 + 6260603
23 com.Coollector.CoollectorMovieDatabase 0x005f8176 0x1000 + 6254966
24 com.Coollector.CoollectorMovieDatabase 0x0040826e 0x1000 + 4223598
25 com.Coollector.CoollectorMovieDatabase 0x00408310 0x1000 + 4223760
26 com.Coollector.CoollectorMovieDatabase 0x002ad199 0x1000 + 2802073
27 com.Coollector.CoollectorMovieDatabase 0x0020293d 0x1000 + 2103613
28 com.Coollector.CoollectorMovieDatabase 0x004baad9 0x1000 + 4954841
29 com.Coollector.CoollectorMovieDatabase 0x005babb3 0x1000 + 6003635
30 com.Coollector.CoollectorMovieDatabase 0x004bacde 0x1000 + 4955358
31 com.Coollector.CoollectorMovieDatabase 0x00473104 0x1000 + 4661508
32 com.Coollector.CoollectorMovieDatabase 0x00186525 0x1000 + 1594661
33 com.Coollector.CoollectorMovieDatabase 0x00074e0d 0x1000 + 474637
34 com.Coollector.CoollectorMovieDatabase 0x0046e4ae 0x1000 + 4641966
35 com.Coollector.CoollectorMovieDatabase 0x0046e532 0x1000 + 4642098
36 com.Coollector.CoollectorMovieDatabase 0x005f6e5b 0x1000 + 6250075
37 com.Coollector.CoollectorMovieDatabase 0x005fa375 0x1000 + 6263669
38 com.Coollector.CoollectorMovieDatabase 0x005fa470 0x1000 + 6263920
39 com.Coollector.CoollectorMovieDatabase 0x005fbe60 wxEvtHandler::TryBeforeAndHere(wxEvent&) + 66
40 com.Coollector.CoollectorMovieDatabase 0x005fa4c2 0x1000 + 6264002
41 com.Coollector.CoollectorMovieDatabase 0x005f977b 0x1000 + 6260603
42 com.Coollector.CoollectorMovieDatabase 0x005f8176 0x1000 + 6254966
43 com.Coollector.CoollectorMovieDatabase 0x0040826e 0x1000 + 4223598
44 com.Coollector.CoollectorMovieDatabase 0x0038c180 0x1000 + 3715456
45 com.Coollector.CoollectorMovieDatabase 0x001d7b75 0x1000 + 1928053
46 com.Coollector.CoollectorMovieDatabase 0x0027a8f1 0x1000 + 2595057
47 com.apple.CoreFoundation 0x9c824d11 -[NSObject performSelector:withObject:] + 65
48 com.apple.AppKit 0x9a584663 -[NSApplication sendAction:to:from:] + 232
49 com.apple.AppKit 0x9a677caf -[NSMenuItem _corePerformAction] + 536
50 com.apple.AppKit 0x9a67792c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 171
51 com.apple.AppKit 0x9a676fb5 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
52 com.apple.AppKit 0x9a952ef7 -[NSMenu performActionForItemAtIndex:] + 65
53 com.apple.AppKit 0x9a952f2a -[NSMenu _internalPerformActionForItemAtIndex:] + 45
54 com.apple.AppKit 0x9a95715b -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
55 com.apple.AppKit 0x9a7bd670 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 172
56 com.apple.AppKit 0x9a5ed246 NSSLMMenuEventHandler + 452
57 com.apple.HIToolbox 0x941e2c0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
58 com.apple.HIToolbox 0x9405e313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
59 com.apple.HIToolbox 0x9405d790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 482
60 com.apple.HIToolbox 0x94072571 SendEventToEventTarget + 76
61 com.apple.HIToolbox 0x941e30d0 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 482
62 com.apple.HIToolbox 0x941e313a SendMenuCommandWithContextAndModifiers + 70
63 com.apple.HIToolbox 0x9424e98d SendMenuItemSelectedEvent + 275
64 com.apple.HIToolbox 0x940aed79 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 129
65 com.apple.HIToolbox 0x9423f88c _ZL14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 608
66 com.apple.HIToolbox 0x940a6a2a _HandleMenuSelection2 + 636
67 com.apple.HIToolbox 0x940a67a9 _HandleMenuSelection + 53
68 com.apple.AppKit 0x9a4eabd2 _NSHandleCarbonMenuEvent + 302
69 com.apple.AppKit 0x9a47b4d6 _DPSNextEvent + 2196
70 com.apple.AppKit 0x9a47a752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
71 com.apple.AppKit 0x9a476ac1 -[NSApplication run] + 911
72 com.Coollector.CoollectorMovieDatabase 0x0026dbb5 0x1000 + 2542517
73 com.Coollector.CoollectorMovieDatabase 0x005bb1bf 0x1000 + 6005183
74 com.Coollector.CoollectorMovieDatabase 0x0046f2a1 0x1000 + 4645537
75 com.Coollector.CoollectorMovieDatabase 0x0046dbe3 0x1000 + 4639715
76 com.Coollector.CoollectorMovieDatabase 0x002ad5ec 0x1000 + 2803180
77 com.Coollector.CoollectorMovieDatabase 0x002027fb 0x1000 + 2103291
78 com.Coollector.CoollectorMovieDatabase 0x005092e2 0x1000 + 5276386
79 com.Coollector.CoollectorMovieDatabase 0x005094cd 0x1000 + 5276877
80 com.Coollector.CoollectorMovieDatabase 0x0002c59e 0x1000 + 177566
81 com.Coollector.CoollectorMovieDatabase 0x00002695 0x1000 + 5781

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9529590a kevent + 10
1 libdispatch.dylib 0x93db5e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x93db4853 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x9529502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9be52ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9be546fe start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x9529502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9be52ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9be546fe start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x95294bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9be057b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x9be05558 usleep$UNIX2003 + 60
3 com.Coollector.CoollectorMovieDatabase 0x005f3f87 0x1000 + 6238087
4 com.Coollector.CoollectorMovieDatabase 0x005f3fad 0x1000 + 6238125
5 com.Coollector.CoollectorMovieDatabase 0x0016c2e0 0x1000 + 1487584
6 com.Coollector.CoollectorMovieDatabase 0x005e60a9 0x1000 + 6181033
7 com.Coollector.CoollectorMovieDatabase 0x005e0887 0x1000 + 6158471
8 libsystem_c.dylib 0x9be50ed9 _pthread_start + 335
9 libsystem_c.dylib 0x9be546de thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9529502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9be52ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9be546fe start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x9529502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x9be52ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x9be546fe start_wqthread + 30

Thread 7:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x95294bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9be057b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x9be05558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x9a6bf6da -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x95e0de25 -[NSThread main] + 45
5 com.apple.Foundation 0x95e0ddd5 __NSThread__main__ + 1582
6 libsystem_c.dylib 0x9be50ed9 _pthread_start + 335
7 libsystem_c.dylib 0x9be546de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000152 ecx: 0xbfffd4ec edx: 0x95294332
edi: 0xbfffd778 esi: 0xbfffd5a0 ebp: 0xbfffd508 esp: 0xbfffd4ec
ss: 0x00000023 efl: 0x00000286 eip: 0x95294332 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0040adac
Logical CPU: 0

Binary Images:
0x1000 - 0x8aeff3 +com.Coollector.CoollectorMovieDatabase (3.23.6 - 3.23.6) <1E19B01D-0338-311D-87B6-6CBB63589FAB> /Applications/Coollector Movie Database.app/Contents/MacOS/Coollector Movie Database
0x8fef6000 - 0x8ff28aa7 dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
0x90005000 - 0x90008ff9 libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <16DCE20A-9790-369A-94C1-B7954B418C77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x90009000 - 0x90049ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x908e6000 - 0x90973ff7 com.apple.CoreText (220.22.0 - ???) <EA7210A7-DECC-3F76-8A66-D4E41859B3C6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x909c4000 - 0x909d9fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x909df000 - 0x909dfff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x909e0000 - 0x909f0ff7 libCRFSuite.dylib (??? - ???) <94E040D2-2769-359A-A21B-DB85FCB73BDC> /usr/lib/libCRFSuite.dylib
0x909f1000 - 0x90a13ffe com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90a1f000 - 0x90a28fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x90a33000 - 0x90a33fff com.apple.Carbon (153 - 153) <13CB5B39-BBDB-397B-A4F2-69773047D092> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90a38000 - 0x90a58ff7 com.apple.RemoteViewServices (1.5 - 44.2) <11C87337-FF29-3976-A230-6387D96563C5> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x90a59000 - 0x90b19ffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x90b20000 - 0x90b7dffb com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x90b7e000 - 0x90b82ffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90b83000 - 0x90c1aff3 com.apple.securityfoundation (5.0 - 55116) <EB53CEF7-4836-39FD-B012-6BC122ED4CE9> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90c78000 - 0x90ddaffb com.apple.QuartzCore (1.7 - 270.5) <6D0EC7FC-11E5-35FB-A08A-3B438E89FBDB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90ddb000 - 0x90de2ff9 libsystem_dnssd.dylib (??? - ???) <EBEAF723-84F8-3544-8FB2-31B7771B50D0> /usr/lib/system/libsystem_dnssd.dylib
0x90f1b000 - 0x90f21ffd com.apple.CommerceCore (1.0 - 17) <E59CD307-58E2-35FD-9131-B38978799910> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x90fe0000 - 0x910b6aab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x910d8000 - 0x910d9fff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x910dd000 - 0x9112fff7 libFontRegistry.dylib (??? - ???) <C2B84661-A62D-3FFF-8D8C-BC697E9BDF4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x91e82000 - 0x91e8aff3 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <9E6135FF-C2B1-3BC9-A160-B32D71BFA77C> /usr/lib/system/liblaunch.dylib
0x91f6d000 - 0x91f6dfff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <7EFAD88C-AFBC-3D48-BE14-60B8EACC68D7> /usr/lib/system/libdnsinfo.dylib
0x91f6e000 - 0x91f6ffff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x91f70000 - 0x91f71ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x92067000 - 0x9214ffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x92508000 - 0x9280afff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x9295e000 - 0x929c3ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x929c6000 - 0x929faff8 libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <567E922C-E64F-321B-9A47-6B18BF481625> /usr/lib/libssl.0.9.8.dylib
0x92a43000 - 0x92a4affd com.apple.NetFS (4.0 - 4.0) <AE731CFE-1B2E-3E46-8759-843F5FB8C24F> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x92a4b000 - 0x92a94ff7 libGLU.dylib (??? - ???) <9AF7AD51-16E3-3674-B60E-30EE499D7B46> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92a95000 - 0x92accfef com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x92ad5000 - 0x92ad8ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x92ad9000 - 0x92addff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x92ade000 - 0x92ae9ffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92aea000 - 0x92b1dfef libtidy.A.dylib (??? - ???) <E962D8EC-6B9D-35B7-B586-F07D92302ADD> /usr/lib/libtidy.A.dylib
0x92b1e000 - 0x92b1efff com.apple.Cocoa (6.6 - ???) <5FAFE73E-6AF5-3D09-9191-0BDC8C6875CB> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92b1f000 - 0x92dabffb com.apple.RawCamera.bundle (4.03 - 676) <53F1CD12-96E9-3E41-BEA9-46B75FC707D4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x92e34000 - 0x92e3cff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <BB0C7B49-600F-3551-A460-B7E36CA4C4A4> /usr/lib/system/libcopyfile.dylib
0x92edb000 - 0x92edffff libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x92ee0000 - 0x93355ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <3E2BF587-5168-3FC5-9D8D-183A9C7C1DED> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9362f000 - 0x93677ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9367c000 - 0x936b9ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib
0x936ba000 - 0x93730fff com.apple.Metadata (10.7.0 - 627.37) <F54AED70-95C5-3561-8C87-D9E5539E98A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x93731000 - 0x9373cffe com.apple.NetAuth (3.2 - 3.2) <4377FB18-A550-35C6-BCD2-71C42134EEA6> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9373d000 - 0x93773ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
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0x9b2ea000 - 0x9b2eafff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b2eb000 - 0x9b570fe3 com.apple.QuickTime (7.7.1 - 2339) <FC82F13B-1788-3766-8681-7A3B1EFAE02D> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9b57f000 - 0x9b580fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x9b5ff000 - 0x9b663fff com.apple.framework.IOKit (2.0 - ???) <94827954-5906-36C4-819B-24CDAFD85C72> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9ba3e000 - 0x9ba4bfff com.apple.HelpData (2.1.2 - 72.2) <330C6B7F-2512-37B7-B2FF-24E1804E9426> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x9ba4c000 - 0x9ba68ff1 libPng.dylib (??? - ???) <F084226B-14F0-36C0-B5EC-22C78406D2B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9ba6d000 - 0x9ba83ffe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x9bc47000 - 0x9bd58ff7 libJP2.dylib (??? - ???) <2B5EB147-F845-30DF-87C4-D2D3C3D0680A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9bda5000 - 0x9bda6ff7 libsystem_sandbox.dylib (??? - ???) <5CFCCFB7-CF29-3E04-801D-8532AE004768> /usr/lib/system/libsystem_sandbox.dylib
0x9bda7000 - 0x9bdb4fff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9bdb5000 - 0x9bdf3fff libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <AF1174F9-4402-31EB-9C84-AB644E5865DF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9bdf4000 - 0x9bebffff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x9becc000 - 0x9beceff9 com.apple.securityhi (4.0 - 1) <8196A6AC-4F97-3DCB-8F09-AE8D983823DF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x9c1de000 - 0x9c2f5fe9 com.apple.WebKit (7534.57 - 7534.57.7) <85DAC34E-86A1-380F-B166-56630C9B0BD5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9c2f6000 - 0x9c2f6fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9c2f7000 - 0x9c5a4fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <5AE5C3B8-D807-356B-80D9-4D0A706A10D1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9c5a5000 - 0x9c5d4ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x9c5d5000 - 0x9c789ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <4AFF6FC3-6283-3934-8EFC-CA227CA11164> /usr/lib/libicucore.A.dylib
0x9c78a000 - 0x9c961fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9c962000 - 0x9ce3eff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9ce3f000 - 0x9cee3fff com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2102
thread_create: 5
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=161.6M resident=86.6M(54%) swapped_out_or_unallocated=75.0M(46%)
Writable regions: Total=140.5M written=30.7M(22%) resident=61.0M(43%) swapped_out=0K(0%) unallocated=79.5M(57%)

REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 4016K
CG image 12K
CG raster data 3976K
CG shared images 3416K
CoreGraphics 8K
CoreServices 1584K
MALLOC 71.8M
MALLOC guard page 64K
Memory tag=240 4K
Memory tag=242 12K
Stack 67.6M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 8268K
__DATA/__OBJC 128K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 45.0M
__OBJC 1644K
__OBJC/__DATA 8K
__PAGEZERO 4K
__TEXT 116.7M
__UNICODE 544K
mapped file 318.0M
shared memory 312K
shared pmap 9372K
=========== =======
TOTAL 700.2M

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG HN-M101MBB, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: GoFlex Desk, 0x0bc2 (Seagate LLC), 0x50a5, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
"


Last edited by charlie on Fri Jan 04, 2013 12:37 am, edited 2 times in total.

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 Post subject: Re: 3.23.5 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 12:24 am 
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Posts: 4
This problem was initially on 3.23.5. I have just seen that an update has been made available so I have updated to Version 3.23.6, hoping the problem would be fixed. Unfortunately the problem is still here. [I'm going to now correct this thread title to 3.23.6].


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 Post subject: Re: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 12:35 am 
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Posts: 4
Update 2: On the third time of trying it ran the scan and uploaded the movies. However, it missed out a few and I re-ran the scan to once again have the crashing problem.

I will try the scan again now as a final check before heading off to sleep. And it has worked!


I've got no idea what's going on but the program is definitely temperamental on my computer.


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 Post subject: Re: 3.23.5 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 4:44 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Hello Charlie, thank you very much for your feedback !


charlie wrote:
This problem was initially on 3.23.5. I have just seen that an update has been made available so I have updated to Version 3.23.6

You seem to have bought on the Mac App Store, haven't you ?

Version 3.23.6 has a known bug. It's unstable for the users who have set their movie cast grid or their person filmography grid to display the maximum number of columns. The program then crashes each time it tries to display the word "Production", but it doesn't crash when displaying "Director" or "Starring". So the crash seems random, but it's not.

Please check those 2 grids, and remove 1 column if necessary.

This bug has already been fixed, but the latest version of Coollector isn't yet available on the Mac App Store.

This bug didn't exist on 3.23.5, so you probably have another issue, that is to determine. But at least set your grids so we're sure it's not the 3.23.6 bug.

I had a close look at your crash report, but infortunately it doesn't contain any information that I can use.

So here we are now. Please tell me if you have another crash after having set your grids to avoid the known bug, and we'll try to understand that new bug.


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 Post subject: Re: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 5:30 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
If you bought on the Mac App Store, you probably have an option, when the program crashes, to send the report to Apple. Please do it. My developper account can show my app's crash reports. Or at least, it's supposed to... Indeed, I ve discovered that feature many weeks ago, but it never contained any crash report (I can't really tell if my program doesn't crash, or if that feature doesn't work).

Several times In the past, Apple has reviewed and rejected my app because it crashed, and I remember that, contrary to yours, their crash reports contained useful information. So that might help.


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 Post subject: Re: 3.23.5 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 2:13 pm 
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Posts: 4
(cool) Hector wrote:
Hello Charlie, thank you very much for your feedback !
A pleasure to help out and thank you for the excellent program.

Quote:
You seem to have bought on the Mac App Store, haven't you ?
Indeed I did. Each time the program crashed I have clicked the button to send a report to Apple.

Quote:
Please check those 2 grids, and remove 1 column if necessary.
Done.

Now that it has found all of my movies I suspect I won't see the problem again until I next import some films... Until then I hope that everything runs just as it is meant to. :)


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 Post subject: Re: 3.23.5 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 04, 2013 2:44 pm 
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Posts: 5862
charlie wrote:
A pleasure to help out and thank you for the excellent program.

Thank you very much !


charlie wrote:
Each time the program crashed I have clicked the button to send a report to Apple.

I checked again, and they don't appear in my developper account. That's too bad, but I noticed that it said "Coollector... 3.23.6 Crash Reports (Dec 28, 2012)", so hopefully they'll appear in a few day.


charlie wrote:
Quote:
Please check those 2 grids, and remove 1 column if necessary.
Done.

Were you affected ? Did you have the max number of columns ?


charlie wrote:
Now that it has found all of my movies I suspect I won't see the problem again until I next import some films...

It's still possible to make a backup of your coollection, start over with an empty coollection to reproduce the bug, then restore your coollection backup.

I made some research, and I've discovered that it's possible to add some meaning to your crash report, with function names and line numbers. it's called symbolication. I will try it and tell you if I could learn something from your crash report.

If you have other crash reports, please keep them preciously, they could be useful.


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 Post subject: Re: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Sat Jan 05, 2013 12:20 am 
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Posts: 5862
I'm sorry, I can't turn the crash log into something readable because I haven't built the program with the right parameters.

With the next versions of Coollector, I won't make the same mistake, and I'll be able to get useful information from the future crash dumps.


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 Post subject: Re: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Sat Jan 05, 2013 10:03 am 
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Location: Jamaica
(cool) Hector wrote:
With the next versions of Coollector, I won't make the same mistake, and I'll be able to get useful information from the future crash dumps.

Good to hear. Bug squashing should be easier now then?


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 Post subject: Re: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Sat Jan 05, 2013 2:15 pm 
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kakashi wrote:
Bug squashing should be easier now then?

I hope so :yes:


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 Post subject: Re: 3.23.6 crashing after scanning movies on Mac OS X 10.7.5
PostPosted: Fri Jan 25, 2013 2:32 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Hello Charlie !

The latests versions of the program should now generate some usable crash reports. Could you please send me a new crash report ?


P.S: a belgian user left this bad review on the Mac App Store: "Not very stable app. It shuts down everytime when trying to update the recognized movie files. Reported it but never got support".
I don't think that it's you, but I have no idea who else it can be. :worried:


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