It is currently Tue Nov 21, 2017 3:52 pm

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 18 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: New update crashes on startup
PostPosted: Thu Apr 25, 2013 6:58 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 408
Updated to latest version (from I think previous latest version), and now it crashes as soon as it starts - before anything else happens a box pops up saying 'Coollector Movie Database has encountered an error and will now close' and then it opens the folder for the crash dump files, or whatever they are... (I'm running win 7 64bit)

Thanks,


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 7:09 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
I am working on it, as it happens to me too. I'm sorry that I hadn't noticed this bug before the release, but it's a very weird bug that happens only with the release version and doesn't happen from Visual Studio.

I'm doing my best to release a new version as quickly as possible, but this bug is very hard to debug.


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 7:11 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 408
ok, thanks Hector - don't suppose you have a link to the previous version in the meantime?


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 7:31 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Orclev wrote:
don't suppose you have a link to the previous version in the meantime?

Here it is:

http://www.coollector.com/Coollector.exe


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 8:27 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
I have fixed the bug. Here is the corrected program:

http://www.coollector.com/Coollector.exe

I'm releasing a new version, but don't bother, you'll be up-to-date if you just replace the exe file.


I'm very sorry for this trouble, but it's very bad luck (I've had bad luck during the entire month :cry: )


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 8:30 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 408
No problem :) - but, sadly the file you've linked to there results in the same crashing behaviour...


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 8:50 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Orclev wrote:
but, sadly the file you've linked to there results in the same crashing behaviour...

Oh crap, then it's a different bug. :(

Just to make sure that it's not a download problem, when you right-click the file and select "properties", then "details", does it say version 3.24.9?


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 9:10 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 408
Yup, 3.24.9.0...


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 9:26 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Orclev wrote:
Yup, 3.24.9.0...

:worried:

I will create a debug version and you'll send me the crash dump. Please give me a few minutes.


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 9:31 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Maybe the movie database didn't extract fine.

Before we try the crash dump, could you please try installing 2.24.9 (don't uninstall anything, just install):

http://www.coollector.com/Coollector_Setup.exe


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 9:41 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 408
installs apparently fine, but still crashes in the same way...


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 9:50 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Ok, I prepare the debug version.


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 9:58 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Here's the debug version:

http://www.coollector.com/Coollector_debug.zip

When crashing, it should create 2 files. Please email me those 2 files at this address: hector at coollector dot com


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 10:02 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 408
On their way...


Top
 Profile  
 
 Post subject: Re: New update crashes on startup
PostPosted: Thu Apr 25, 2013 10:03 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Orclev wrote:
On their way...

Cool :D


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 18 posts ]  Go to page 1, 2  Next

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2017 phpBB Group