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 Post subject: lookup crash
PostPosted: Wed Jan 15, 2014 12:02 pm 
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Hi Hector,

coollector crashes when i use the back key

steps:
1) i start typing "the forger"
2) when ready i use the backkey to wipe "orger"
3) want to lookup the frozen ground
4) crash

i´ve got some crashdump files, but the last four crashes the
program just hangs. I doesn`t matter if i work in one or two
panes mode.

You want the crashdump file, or should i run the special
coollector setup to find the error? In the last case please
give me the download link.

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 Post subject: Re: lookup crash
PostPosted: Wed Jan 15, 2014 12:26 pm 
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I just made the test, and it doesn't crash on my computer. Maybe the difference is my coollection file which is different from yours. Please send me your coollection file, so I can make the test in the same conditions as you.

My email address: hector at coollector dot com


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 Post subject: Re: lookup crash
PostPosted: Wed Jan 15, 2014 1:06 pm 
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oke, i`ll send it to you

i´m working on my collection for some days
it happens not all the time, till now i think 1 or
2 times in one hour working.

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 Post subject: Re: lookup crash
PostPosted: Thu Jan 16, 2014 4:28 pm 
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I used the debug version 4.0.4 for several hours, unable to make it crash !
"unfortunately" i'm almost done actualyzing the database.

With version 4.0.6 no problems so far.

I´ll use the debug version till the next program update, maybe the bug was
in version 4.0.5 only.... :o

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 Post subject: Re: lookup crash
PostPosted: Thu Jan 16, 2014 4:38 pm 
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Skinamp wrote:
maybe the bug was in version 4.0.5 only.... :o

It's a possibility, but it's strange.

Anyway, thank you very much for your feedback, and glad the problem has disappeared :D


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 Post subject: Re: lookup crash
PostPosted: Fri Jan 17, 2014 1:37 pm 
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Oh oh,..

2 more crashes, one with version 4.0.6 and
one with 4.0.4

4.0.6 came up with an crashdump
4.0.4. didn´t - window openend (dos), some textrules scrolled and the window
closed again. The crash happened while resizing coollector this time.

what´s the location where the chrashdump is stored ?

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 Post subject: Re: lookup crash
PostPosted: Fri Jan 17, 2014 1:49 pm 
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Skinamp wrote:
what´s the location where the chrashdump is stored ?

The folder should have opened automatically. If it didn't, it's probably because no crash dump was created :worried:


Skinamp wrote:
The crash happened while resizing coollector this time.

Maybe it's a completely different bug. Are you using a skin? Could you please mail me a screenshot of your layout settings.


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 Post subject: Re: lookup crash
PostPosted: Sat Jan 18, 2014 6:19 pm 
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I´ve been looking for the crashdump file, it´s kind of spooky
I cant find it :-(

While working on the database i always find lots of dubbles
whitch i remove, because i don´t want the trashcan filled,
i remove files directly and definitily, so i´m affraid the crashdump
file has gone the same way !

I´ll keep working with both versions and send you the files
when it happens again.

After setting the systemfont to 100% and using a bigger font
in coollector, there has not been a crash till now.

Problem with those settings are :
I can use coollector with nice big fonttypes, but now
i have problems reading the systemfonts (exception programs
that let me resize the font)

Make the program accepting a bigger systemfont would be nice

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 Post subject: Re: lookup crash
PostPosted: Sat Jan 18, 2014 6:27 pm 
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Skinamp wrote:
After setting the systemfont to 100% and using a bigger font
in coollector, there has not been a crash till now.

Thanks for the info. That seems to confirm what we thought, i.e. that the problem comes from the fact that you've set Windows to use 125% bigger font sizes.


Skinamp wrote:
now i have problems reading the systemfonts

I understand. It's probably better for you if you go back to your initial settings, even if it means that Coollector will crash from time to time.


Skinamp wrote:
Make the program accepting a bigger systemfont would be nice

I have already told you that I will do it for the next update ;)


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 Post subject: Re: lookup crash
PostPosted: Sat Jan 18, 2014 6:30 pm 
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(cool) Hector wrote:
I have already told you


Destroyed my RAM with to much Beer,.... Prosit

I´ll set the system font back to 125% hoping to catch a crash,.. :-)

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 Post subject: Re: lookup crash
PostPosted: Sat Jan 18, 2014 6:59 pm 
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:yes:

Now I understand why you chose this avatar picture... Prosit!


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 Post subject: Re: lookup crash
PostPosted: Sun Jan 19, 2014 2:36 pm 
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(cool) Hector wrote:
It's probably better for you if you go back to your initial settings, even if it means that Coollector will crash from time to time.


I worked with 125% sytemfont and the 2 coollector versions now
and had crashes and crashdumps. then i changed to 100% systemfont
and only 2 crashes but no crashdumps (one crash with each version).

Now i tested 125% again and had crasher with 6.0.6. and NOT with 4.0.4.
The program just freezes and i have to close and restart it. (see screenshot)

So i think you are right, the systemfont settings could cause it.

in the meantime i had an Widget crash,... i attach the screenshot also


Attachments:
widget crash.jpg
widget crash.jpg [ 42.07 KiB | Viewed 2681 times ]
no crashdump.jpg
no crashdump.jpg [ 184.96 KiB | Viewed 2681 times ]

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 Post subject: Re: lookup crash
PostPosted: Sun Jan 19, 2014 2:55 pm 
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:worried:


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 Post subject: Re: lookup crash
PostPosted: Sun Jan 19, 2014 3:23 pm 
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(cool) Hector wrote:
:worried:


No panic... :roll:
When te program crashes, no work is lost !

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 Post subject: Re: lookup crash
PostPosted: Sun Jan 19, 2014 3:45 pm 
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Skinamp wrote:
No panic... :roll:
When te program crashes, no work is lost !

I know, but I'm sorry that you have so many crashes. I don't think other users have as many problems.


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