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 Post subject: Monkeys bug
PostPosted: Thu Aug 07, 2014 4:02 pm 
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Joined: Sun Dec 29, 2013 1:33 am
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When I type word "monkeys" in person search, program immediately crushs. I noticed that with band Arctic Monkeys.


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 4:33 pm 
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It doesn't crash for me. Does the program crash when you go to the movie "Later with Jools Holland" or "London 2012 Olympic Opening Ceremony Isles of Wonder"?

Are you using the latest version 4.2.5? If you are, maybe there's a problem with your coollection file and you should send it to me so I can try it.

My email is: hector at coollector dot com


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 4:42 pm 
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I noticed that in "Later with Jools Holland". And I tried to type "monkeys" in person search, and it cushed. I've just installed new version. I'll send you the file if I manage to find it. I know that it's somewhere in help :)


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 4:49 pm 
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Do you neede entire directory? Because it's big 87 mb. Here are only my backups from today.
http://lhtjowl30g.1fichier.com/


Edit: By the way, can I delete my older backups without loosing data from Coollector?


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 5:18 pm 
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mikira wrote:
can I delete my older backups without loosing data from Coollector?

Backups are just backups. You can delete some if you think you have too much. Coollector doesn't read the backups of the coollection file, it reads the coollection file itself (you can find it by clicking the menu "Help->Locate my coollection file").


mikira wrote:
Do you neede entire directory? Because it's big 87 mb. Here are only my backups from today.

I've tried your last backup, and strangely it doesn't crash. I think I'll have to make you a debug version that will generate a crash dump when it'll crash.

I'll be back in a moment.


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 5:42 pm 
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Here is the debug version:

http://www.coollector.com/Coollector.4.2.5.debug.exe

Please download it next to your current Coollector.exe and run it from there. If you succeed to make it crash, a folder should appear with the 2 files of the crash dump. Please mail me those 2 files.


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 5:57 pm 
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Joined: Sun Dec 29, 2013 1:33 am
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I've managed to crush it again.
Only difference is that now that warning window apeared, and crush was after I clicked on it. On my version of Coollector, crush was immediate.


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 Post subject: Re: Monkeys bug
PostPosted: Thu Aug 07, 2014 6:35 pm 
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mikira wrote:
Only difference is that now that warning window apeared, and crush was after I clicked on it. On my version of Coollector, crush was immediate.

That seems normal behavior.


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 Post subject: Re: Monkeys bug
PostPosted: Tue Aug 12, 2014 1:40 pm 
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That bug has been tricky to understand, but we've finally squashed it! :yahoo:

Thank you very much for your great help and wonderful patience!


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 Post subject: Re: Monkeys bug
PostPosted: Fri Nov 21, 2014 2:28 pm 
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Joined: Fri Nov 21, 2014 2:14 pm
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In this bug report of the database crashing when one searches by person, and the reply that the bug has been squashed, there is no reference to the operating system in which the database is being used.
It still crashes in Mac OS X 10.7.5 using v 4.2.9.
Thanks


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 Post subject: Re: Monkeys bug
PostPosted: Fri Nov 21, 2014 3:15 pm 
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Thisguy wrote:
there is no reference to the operating system in which the database is being used.

The bug reported happened on Windows and on Mac, and has been fixed on both platforms.


Thisguy wrote:
It still crashes in Mac OS X 10.7.5 using v 4.2.9.

Is it the exact same bug (searching the person name "monkeys") or is it a different bug?

Could you please upgrade to the latest version 4.3.3.


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 Post subject: Re: Monkeys bug
PostPosted: Fri Nov 21, 2014 3:35 pm 
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Many thanks.


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