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 Post subject: Crash when clicking in search bar
PostPosted: Wed May 06, 2015 1:05 pm 
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Posts: 4
Since last update, program crashes when i try searching something. Just click in search bar and it ends automatically.


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Wed May 06, 2015 2:03 pm 
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HCHINASKI wrote:
Just click in search bar and it ends automatically.

Do you mean clicking the tab "Movie Title Search"?

I've tried that and the program doesn't crash on my computer.


HCHINASKI wrote:
Since last update

Are you talking about version 4.4.7? Which version are you using? PC? Mac? Mac App Store?


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Wed May 06, 2015 2:25 pm 
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Joined: Sat Jan 21, 2012 11:04 am
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Location: India
Quote:
Are you talking about version 4.4.7? Which version are you using?


Is version 4.4.7 released yet?Then where is the download link?

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"Coollector is a Drug,I am addicted " -Swarup Basak


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Wed May 06, 2015 2:59 pm 
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swarupbasak72 wrote:
Is version 4.4.7 released yet?Then where is the download link?

Oops, I forgot to update the homepage, thank you for making me notice.

Anyway, there's no need for a download link if you update the program with the menu "Tools->Update".


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Wed May 06, 2015 3:16 pm 
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Joined: Sat Jan 21, 2012 11:04 am
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Location: India
Thank you. :)

But I prefer the download process because is it faster than update process.

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"Coollector is a Drug,I am addicted " -Swarup Basak


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Thu May 07, 2015 1:34 am 
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HCHINASKI wrote:
Since last update, program crashes when i try searching something. Just click in search bar and it ends automatically.

I suppose that if there had been such a serious bug, other users would have reported it by now.

My guess is that your movie database got damaged somehow. It's easy to fix: you just have to install the program again. No need to uninstall anything, just install again and everything should be fine.

Please let me know how it goes.


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Fri May 08, 2015 12:22 am 
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Joined: Fri May 08, 2015 12:12 am
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HCHINASKI wrote:
Since last update, program crashes when i try searching something. Just click in search bar and it ends automatically.


I just downloaded the update today and it also crashes when I choose movie title search. It crashes every time I do this. I found a workaround that prevents the program from crashing. If I choose barcode search just before I choose movie title search then it doesn't crash when I choose movie search.

I tried downloading the program from this website and reinstalling the program, but it still crashes if I choose movie title search before I choose barcode search.

The program never crashed before the update.


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Fri May 08, 2015 12:25 am 
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Thank you very much for your feedback!

Do you have a Mac or a PC?

Are you in single or dual pane mode?


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Fri May 08, 2015 8:07 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5861
Please guyz, I need more information to fix this bug. I don't understand why I can't reproduce it. I need more info about your setup.


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Fri May 08, 2015 11:42 pm 
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Joined: Sun Feb 05, 2012 6:34 pm
Posts: 6
I had the same problem (movie and person search) with the latest version. I solved it by unticking the "automatically download updates when the program starts" . I attach you two print screens with the bug report and one to show the box I unticked. I run windows 7.


Attachments:
Untick.jpg
Untick.jpg [ 831.54 KiB | Viewed 3398 times ]
Person name search bug.jpg
Person name search bug.jpg [ 695.27 KiB | Viewed 3398 times ]
Movie Title Search bug.jpg
Movie Title Search bug.jpg [ 723.46 KiB | Viewed 3398 times ]
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 Post subject: Re: Crash when clicking in search bar
PostPosted: Sat May 09, 2015 12:12 am 
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bmwm3343ps wrote:
I solved it by unticking the "automatically download updates when the program starts"

Wow! You're heaven sent, thank you very much!

The program didn't crash for me because I had unticked the automatic update. Now I can reproduce and fix the bug!

What a tricky bug :roll:


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 Post subject: Re: Crash when clicking in search bar
PostPosted: Sat May 09, 2015 12:57 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5861
Please replace your current Coollector.exe with this fixed one:

http://www.coollector.com/Coollector.exe

I will release a new version as soon as possible (probably on Monday).

I apologize for the inconvenience :(


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