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 Post subject: Coollector not opening
PostPosted: Wed Jan 27, 2016 11:55 pm 
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I am using a Macbook Pro with OSX 10.11.3. Since my Mac did an update, I have not been able to open Coollector. When I click the app nothing happens. All other apps seem to work fine. Can anybody let me know what I can do to fix this? Any help would be much appreciated.


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 Post subject: Re: Coollector not opening
PostPosted: Thu Jan 28, 2016 2:40 am 
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It's weird that no error message is displayed. We'll have to try things...

To begin with, let's see if it's a problem with the file that contains your data.

Please go to the folder "~/Movies/Coollector Movie Database/" and rename the file "MyCoollection.cool" into "MyCoollection.cool.bak".

Does the program launch after that?


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 Post subject: Re: Coollector not opening
PostPosted: Thu Jan 28, 2016 5:14 am 
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I renamed the file and the program still does not launch.


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 Post subject: Re: Coollector not opening
PostPosted: Thu Jan 28, 2016 12:46 pm 
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Avroman00 wrote:
I renamed the file and the program still does not launch.

Ok. Has a new "MyCoollection.cool" file been created or not?

I suggest that you install the program again. What version are you using? Is it from the Mac App Store?

Dont forget to rename your data file from "MyCoollection.cool.bak" back to "MyCoollection.cool".


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 Post subject: Re: Coollector not opening
PostPosted: Thu Jan 28, 2016 12:57 pm 
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Are you computer savvy enough to look into the console to see why the program doesn't open at all?

http://computers.tutsplus.com/tutorials/how-to-use-console-your-macs-diagnostic-diary--mac-45251
http://www.macobserver.com/tmo/article/mac_os_x_using_console_to_troubleshoot_problems
http://www.macissues.com/2014/03/23/how-to-use-the-system-console-in-os-x/

This should tell us if the program crashes or if it's blocked by the system.


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 Post subject: Re: Coollector not opening
PostPosted: Thu Jan 28, 2016 9:08 pm 
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I reinstalled the program and its working fine now. Thanks so much for your help.


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 Post subject: Re: Coollector not opening
PostPosted: Thu Jan 28, 2016 9:29 pm 
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Avroman00 wrote:
I reinstalled the program and its working fine now.

Cool :D

Probably some vital file had been damaged...


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