I sent you the file
Sorry, but I didn't receive anything...
Can I download the file you reference elsewhere on this site and try installing it again?
Seems like you did not understand me. I did not ask you to download a file from my site. On the contrary, you must send me a file from your computer, the file that stores everything you have entered.
Will I lose everything I entered up to this point?
No, no, don't worry. I will fix the file, send it back to you repaired, and everything will work again.
Also, when I click the update button, the program becomes unresponsive and I have to ctrl+alt+del to get out of it.
Yes, this is symptomatic of a corrupted file.
OK, I will repeat again, and if you have problems doing something, just tell me what:
1) you must find on your computer the file named "MyCoollection.cool".
This file is located inside the folder "My Documents\Coollector"
2) then you'll mail this file to me, at this email address: hector at coollector dot com