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 Post subject: Problem with version 2.23
PostPosted: Fri Oct 03, 2008 10:07 am 
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I have just updated the program to version 2.23 but when I tried to add a movie that has been updated in this new version or even try to rate it the program crashes. Otherwise, there is no problem with the movies that were already in the previous version. Thanks for the update but please resolve the problem.


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 Post subject:
PostPosted: Fri Oct 03, 2008 10:12 am 
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What movie it is ? Did you try several times ? Does it crash every time ?


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 Post subject:
PostPosted: Fri Oct 03, 2008 3:53 pm 
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I am having problem with the following movies:
1. Jude
2. Adventures of Goopy and Bagha
3. The Philosopher's Stone [Parash Pathar]
4. The Kingdom of Diamonds

Now, I have tried several times but the program crashes every time!
With other movies, however, the program runs fine!


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 Post subject:
PostPosted: Fri Oct 03, 2008 4:01 pm 
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Apparently, your indexing didn't adapt to the new database. We'll delete it. It will get bebuilt, and hopefully everything will work fine.

1) click the "help" button (yellow question mark)
=> automatic backups
=> go to backups

2) You're now in a directory named "backups".
Go up to its parent directory named "Coollector".

3) close the Coollector program (necessary).

3) delete the folder named "Tmp".

4) launch Coollector again, and tell me if it works now.


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 Post subject:
PostPosted: Sat Oct 04, 2008 11:40 am 
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Joined: Mon Sep 29, 2008 12:28 pm
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I followed your instruction and now the problem is resolved. Thank you very much.


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 Post subject:
PostPosted: Sat Oct 04, 2008 12:20 pm 
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I'm glad your problem is solved :D

But I'd like to identify and fix the bug that caused this.

Can you please tell me how you upgraded the program ? By using the update button ? Or by downloading the new Coollector_setup.exe ?


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 Post subject:
PostPosted: Sun Oct 05, 2008 9:45 am 
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Joined: Mon Sep 29, 2008 12:28 pm
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I updated the program to 2.23 by using the update button within the program.


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