coollector.com
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System Crash on boot
https://www.coollector.com/viewtopic.php?f=2&t=2256		 Page 1 of 1
Author:  heyjudyfay [ Thu Aug 13, 2020 2:30 am ]
Post subject:  System Crash on boot
When I try to load my (attached) MyCoollection.cool file the whole system gives me a dump file. I think it has something to do with attempting to loan out Shawshank Redemption because the application hasn't worked correctly since I did that.

Any help is gladly appreciated!

-Judy

Attachments:
MyCoollection.cool [44.67 KiB]
Downloaded 372 times
Coollector.xml [7.87 KiB]
Downloaded 352 times
Coollector.dmp [198.56 KiB]
Downloaded 412 times
Author:  (cool) Hector [ Thu Aug 13, 2020 10:12 am ]
Post subject:  Re: System Crash on boot
It was indeed a problem with the loan. Your coollection file doesn't contain the name of the person nor the date of the loan. Normally it's impossible, the interface forces you to select a name. Do you remember what name you entered or how you managed to not select a name?

With the next version, I will modify the app to avoid it to crash when this case happens, but it would be much better if I could understand (and fix) how this case managed to happen. For that I need you to tell me how you did it.

Meanwhile, I have un-loaned the movie, please find attached your fixed coollection file:

Attachment:
MyCoollection.cool [24.89 KiB]
Downloaded 360 times


I suppose that you know how to restore it:
https://www.coollector.com/help.html#coollection

By the way, when your coollection file gets corrupted, you can restore your latest automatic backup:
https://www.coollector.com/help.html#backups

But I'm glad you reported this bug, I hope we'll be able to determine how it happened.
Author:  heyjudyfay [ Thu Aug 13, 2020 5:55 pm ]
Post subject:  Re: System Crash on boot
Thank you so much! Yes, I can restore it from here.

All I had done was try out the "loan" feature on the program. I put down the name "Julie." That worked fine. When I right-clicked on the movie to "unloan", it wouldn't let me. After that, I couldn't even open up the program.

It's working great now after you fixed it. So glad. I love your program. Thanks again!

Judy
Author:  (cool) Hector [ Thu Aug 13, 2020 6:20 pm ]
Post subject:  Re: System Crash on boot
It's too bad I can't reproduce the bug. I've tried both by clicking the icon and by right clicking the grid, but for the moment, no bug...
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