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 Post subject: Coollector Freezes on Recently Owned
PostPosted: Thu Jan 19, 2023 4:16 pm 
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My coollector freezes, steps to reproduce are as follows :
1. Opens Coollector.
2. Set the filter to "Recently Owned"
3. Click on the "Movies" tab, it freezes.

In case you need the .cool file
Attachment:
File comment: My coolector file
MyCoollection.cool [208.11 KiB]
Downloaded 515 times

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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Thu Jan 19, 2023 8:33 pm 
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Thank you for reporting this bug, but unfortunately I can't reproduce it, even with your coollection file.

Are you sure you're using the latest version 4.20.9 and not the version 4.20.8 ? It's important because it looks a lot like a bug that was added by version 4.20.8 and fixed with version 4.20.9.


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 2:36 pm 
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Well I am using the latest version. But if I check for version number, it displays like this:
Attachment:
Screenshot 2023-01-22 180517.png
Screenshot 2023-01-22 180517.png [ 7.04 KiB | Viewed 6414 times ]


I will download a fresh copy and give it a try.

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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 3:01 pm 
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Abubakar Siddique wrote:
But if I check for version number, it displays like this

Yep, I'm aware of it, but thank you anyway.

I've noticed just after the version was already released. What happened is when I've updated the version number, I've deleted the "8" then pressed the "9" key but it didn't work and unfortunately I didn't notice.

Nevermind, tomorrow I will release a new version to fix a much more serious bug that makes the app freeze.


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 3:33 pm 
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Okay no problem.

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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 3:42 pm 
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Abubakar Siddique wrote:
Well I am using the latest version.

About your freeze, could you please try this Coollector.exe:

https://www.coollector.com/viewtopic.php?t=2518&p=25402#p25402

Still the same issue?


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:17 pm 
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Sill issue.

Attachment:
video.zip [1.56 MiB]
Downloaded 512 times

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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:26 pm 
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Thank you very much for the video, it confirms that I'm doing exactly the same as you, but not freeze.

I've tried multiple times, doing the exact same actions as you.

Very weird... :worried:


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:28 pm 
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I tried again by downloading the Normal version .. it works

But I normally use the portable version, and its crashing in the portable version.

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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:37 pm 
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Just tried the portable version and still no freeze.

Did you use the normal version with the exact same coollection file?


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:41 pm 
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Yes using my existing .cool file

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Youtube: www.youtube.com/IOGuru
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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:42 pm 
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Can you give me the debug version?

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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:51 pm 
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Abubakar Siddique wrote:
Can you give me the debug version?

I don't think it'll work. It's a freeze, no crash dump is created.

Instead please send me your coollection file.

My email is: hector at coollector dot com

Really it's very weird because the normal version and the portable version use the exact same .exe file, just using different file locations.


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 7:58 pm 
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Sent

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Youtube: www.youtube.com/IOGuru
Play Store: [COMING_SOON]


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 Post subject: Re: Coollector Freezes on Recently Owned
PostPosted: Sun Jan 22, 2023 8:03 pm 
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I've received it and tried it with both the portable and the normal versions, but no freeze.

Only solution is to create a special version to try to understand the freeze. If you're ok with it, we can do that in the middle of next week.

Thank you very much for your feedback!


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