If you did not receive it or if I did it wrong please let me know. thanks.
I have perfectly received your mail and I have answered immediatly. In fact, I was surprised that you didn't answer back. Probably my mail went into your spam box.
> It still crashed after I downloaded the link you
> gave me and restarted the program.
That's not normal, it doesn't crash for me with the new version.
Please close Coollector. Then download againhttp://www.coollector.com/Coollector.exe
and copy it to erase your current Coollector.exe (should be inside "Program Files/Coollector").
> I hate to have to enter the movies all over again but
> I will if that is the best way to handle it.
It's possible to extract the movies from the packs, and turn them into normal videos:
Go to the pack description... On the right of each pack movie, there's a minus button. If you click it, you have the choice to "remove completely" (not owned anymore) or to "extract from the pack" (still owned, but as a normal video). Of course you'll use "extract from the pack".
It can be rather fast if you use keyboard shortcuts:
1) click the minus button.
2) press the "tab" key twice to give the focus to the "extract from the pack" button.
3) press the "enter" key twice (once to click the button, and once to close the window of the newly extracted video).
> Also, I lost my icons to select Help (?) etc in the
> narrow vertical box between the panels.
I've just modified the interface, because most people found it unusual to have buttons in a narrow vertical box between the panels.
The buttons functionalities can now be found inside the menu bar:
"Movies", "Persons", "Tools" and "Help".