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 Post subject: version 3.01 crashes on startup
PostPosted: Sat Jul 23, 2011 9:51 am 
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Joined: Wed Jun 29, 2011 4:38 pm
Posts: 21
]Hi,
Just upgraded to 3.01 it ran first time but when I tried to run it again it gave the message below

Coollector movie database has encountered an error and will now close

I have downloaded the file again and reinstalled it but is still doing the same. I am running Windows 7 Home edition.

I have uploaded the 2 files generated by the crash.

Hoping for a solution soon

Regards John

PS I installed 3.01 portable on a flashdrive and it works fine on the same computer.


Attachments:
Coollector.xml [5.26 KiB]
Downloaded 59 times
Coollector.dmp [192.14 KiB]
Downloaded 52 times
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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sat Jul 23, 2011 12:34 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
Please install version 3.02 (don't uninstall anything, just install this new version) and tell me if the problem is fixed.


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sat Jul 23, 2011 6:14 pm 
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Joined: Wed Jun 29, 2011 4:38 pm
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this version works fine thanks


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sat Jul 23, 2011 6:24 pm 
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beejayau wrote:
this version works fine thanks

Wonderful :excited:


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sun Jul 24, 2011 1:53 am 
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:( Sorry more crashes when I am editing region code. Program dumps attached. :(


Attachments:
Coollector.xml [6.62 KiB]
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Coollector.dmp [150.15 KiB]
Downloaded 49 times
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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sun Jul 24, 2011 9:33 am 
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Edit region code ?

Please give me more details, I don't understand what you're doing.


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sun Jul 24, 2011 9:58 am 
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Joined: Wed Jun 29, 2011 4:38 pm
Posts: 21
when working in the edit panel of an owned movie to change say the region code or pack type etc.
About every third time the message Coollector has encountered an error and will close comes up and the program closes.

I attached the dump files from the first failure to assist you in the diagnosis.

regards John

PS another problem has cropped up. every movie search I do indicates that it is an owned video even when it isn't. and if I hit the + button it asks if I want to remove it from my collection even though it is not in the collection.

This is happening as I am copying a 1000 plus list of movies into the database. all are region 4 and I am using the method that you described in the forum to set all DVDs to R4.


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sun Jul 24, 2011 10:25 am 
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beejayau wrote:
when working in the edit panel of an owned movie to change say the region code or pack type etc.

Do you mean the media type and the pack name ?


beejayau wrote:
I attached the dump files from the first failure to assist you in the diagnosis.

Unfortunately, the dump file produced by the release version doesn't contain enough information for me to use.

Please download this debug version and make it crash:

http://www.coollector.com/Coollector_Debug.exe

It will produce a much better dump.


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Sun Jul 24, 2011 10:27 am 
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beejayau wrote:
every movie search I do indicates that it is an owned video even when it isn't. and if I hit the + button it asks if I want to remove it from my collection even though it is not in the collection.

This is getting really weird. :shock:

Please mail me your coollection at this address: hector at coollector dot com

Your coollection is the file "MyCoollection.cool", and you'll find it with the menu "Help->Locate my coollection file".


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 Post subject: Re: version 3.01 crashes on startup
PostPosted: Mon Jul 25, 2011 12:26 pm 
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beejayau wrote:
:( Sorry more crashes when I am editing region code. Program dumps attached. :(

I have found the origin of this bug and fixed it. I will release a new version later today.


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