It is currently Thu Nov 23, 2017 2:06 am

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 80 posts ]  Go to page Previous  1, 2, 3, 4, 5, 6  Next
Author Message
 Post subject: Re: version 3.03 crash problem
PostPosted: Mon Aug 15, 2011 2:09 am 
Offline

Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
The two attached png's should be self-explanatory.

I ran the tester.exe. The grids on the left panel are aligned. I ran update. After prices downloaded ok, Norton auto-protect kicked in and quarantined updater.exe.

Whatever tester was supposed to do never got to that point.


Attachments:
threat.PNG
threat.PNG [ 99.83 KiB | Viewed 1664 times ]
test1.PNG
test1.PNG [ 175.62 KiB | Viewed 1664 times ]
Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Mon Aug 15, 2011 2:27 am 
Offline

Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
I followed up on the first try with a second try at update.

While prices were showing already ok, the other database started and restarted at about the size of the prices download. Just before the restart, updater had triggered Norton auto-protect. Nevertheless, the download continued until complete and the message appeared. Now the updater stayed unactivated.


Attachments:
tester2b.PNG
tester2b.PNG [ 5.26 KiB | Viewed 1664 times ]
tester2a.PNG
tester2a.PNG [ 112.76 KiB | Viewed 1664 times ]
tester2.PNG
tester2.PNG [ 163.45 KiB | Viewed 1664 times ]
Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Mon Aug 15, 2011 6:21 am 
Offline

Joined: Fri Aug 05, 2011 12:25 pm
Posts: 12
Okay ran the Coolector_Test.exe file. Vista asked for permission and I gave it. It then ran coolector and updated the prices and downloaded the updater program.

Got the message to close to update and then the info window you inserted came up.

-----------------------------------------------------
Here is the command that will be executed

wxExecute("C:\Users\Owner\D...\CoollectorUpdater.exe"/D="C:\Users\Owner\Documents\")
-----------------------------------------------------

Because the info window truncated the file path name I can't be sure it went to the proper directory to try and run the updater. All I can say is that it didn't appear to run as the program is still showing 3.04


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Mon Aug 15, 2011 8:00 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
gigagiggles wrote:
The grids on the left panel are aligned.

Yes, I have discovered why they were misaligned. It's because you are using 125% bigger fonts. Also, the lines of the movie description should be ok now. During the next weeks, I'll keep improving how the program works with bigger fonts.


gigagiggles wrote:
After prices downloaded ok, Norton auto-protect kicked in and quarantined updater.exe.

That's strange, it didn't do that the other time. The only problem we had until now was that the updater wasn't executed.


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Mon Aug 15, 2011 8:05 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
Jhereg wrote:
Because the info window truncated the file path name I can't be sure it went to the proper directory to try and run the updater.

The info window isn't supposed to truncate anything.

I think that the file path was truncated by something else, and that it's the origin of all our problems.

I'll make another test program to confirm this theory.

Gigagiggles and Jhereg, thank you very much !


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Mon Aug 15, 2011 9:32 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
Here is another test program:

http://www.coollector.com/Coollector_Test2.exe

You don't have anything special to do, it will display a message right from the start.

What's that message ?


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 8:46 am 
Offline

Joined: Fri Aug 05, 2011 12:25 pm
Posts: 12
Okay ran the test 2. Hopefully I've inserted the picture of the screen cap correctly. No joy on the update. Downloaded price info and updater program, Got shut down message and when shut down that's it. Updater didn't run.

Image


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 9:46 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
Thank you very much, you screenshot gave me the information I needed !


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 6:34 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
I think I have fixed the problem, but I'd appreciate your confirmation:

http://www.coollector.com/Coollector_Test3.exe

Does it update ? Does Norton interfere ?


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 7:41 pm 
Offline

Joined: Fri Aug 05, 2011 12:25 pm
Posts: 12
No joy. Same behavior as before. Goes fine all the way to the shut down and run updater stage and then doesn't run the updater after shut down. No antivirus software running to interfere.

Doncha just love a puzzle ;-)


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 9:06 pm 
Offline

Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
Test2 never got past Norton.

Test3 passed the Norton sentry but the updater failed to activate.


Attachments:
stalled1.PNG
stalled1.PNG [ 4.99 KiB | Viewed 1638 times ]
progress1.PNG
progress1.PNG [ 110.91 KiB | Viewed 1638 times ]
Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 9:08 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
Thank you for the fast reply.

Here is (yet) another version:

http://www.coollector.com/Coollector_Test4.exe


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 11:19 pm 
Offline

Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
Same as test3.

I'm glad I have the bandwidth to do this. :-)


Attachments:
stalled2.PNG
stalled2.PNG [ 4.73 KiB | Viewed 1636 times ]
Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 11:45 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
gigagiggles wrote:
Same as test3.

I'm glad I have the bandwidth to do this. :-)

Thank you for your collaboration.

For this test, you won't need bandwidth, as I'm only interested in the message it will display on startup:

http://www.coollector.com/Coollector_Test5.exe


Top
 Profile  
 
 Post subject: Re: version 3.03 crash problem
PostPosted: Tue Aug 16, 2011 11:52 pm 
Offline

Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
When I click OK, the Coollector program opens up.


Attachments:
test5.PNG
test5.PNG [ 12.88 KiB | Viewed 1633 times ]
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 80 posts ]  Go to page Previous  1, 2, 3, 4, 5, 6  Next

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2017 phpBB Group