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 Post subject: Scan my video files error
PostPosted: Mon Sep 12, 2011 5:38 pm 
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Joined: Mon Sep 12, 2011 5:33 pm
Posts: 1
Hi,

This is the first time i use the program.

When i go to "Scan my video files" (scan preview or real scan), after adding 265 files to the database, i get the message "Coollector Movie Database has encountered an error and will now close".

How do I fix this??


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 Post subject: Re: Scan my video files error
PostPosted: Mon Sep 12, 2011 6:08 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
What's the last file that was scanned before you get the error message ?

You're using the latest version 3.14, aren't you ?


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 Post subject: Re: Scan my video files error
PostPosted: Mon Sep 12, 2011 9:39 pm 
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Joined: Mon Sep 12, 2011 9:36 pm
Posts: 26
I have got exactly the same problem - been using the program for over a year and love it to bits, even with its little quirks, but this is the first time i have encountered this problem - same as previously posted by mattei. Further to clarify - it was when i was re-loading my TV Series back on to database after cleaning up titles. It never crashed upon loading them up in previous times.


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 Post subject: Re: Scan my video files error
PostPosted: Mon Sep 12, 2011 10:26 pm 
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Joined: Tue Sep 27, 2005 2:28 am
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I'm sorry, by fixing a bug, I've created another one :worried:

Version 3.15 will be available in a few hours.

Thank you very much for reporting this bug !


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 Post subject: Re: Scan my video files error
PostPosted: Mon Sep 12, 2011 11:02 pm 
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Joined: Tue Sep 27, 2005 2:28 am
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You can now update to version 3.15.

I apologize for the trouble. :(


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 Post subject: Re: Scan my video files error
PostPosted: Tue Sep 13, 2011 11:26 am 
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Joined: Mon Sep 12, 2011 9:36 pm
Posts: 26
You are a legend!!! I updated with the new version, re-did the scan and it worked perfectly! A million thanks for responding so quickly and resolving this little issue so amazingly quickly. My hat off to you!


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 Post subject: Re: Scan my video files error
PostPosted: Tue Sep 13, 2011 11:51 am 
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Joined: Tue Sep 27, 2005 2:28 am
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8)


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