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 Post subject: Crash on start OSX 10.7.3
PostPosted: Mon May 07, 2012 1:08 am 
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Posts: 17
This is what i got on console searching coollector:

Code:
07/05/12 00:45:03,774 com.apple.launchd.peruser.501: ([0x0-0x155155].com.Coollector.CoollectorMovieDatabase[1804]) posix_spawn("/Applications/Coollector Movie Database.app/Contents/MacOS/Coollector Movie Database", ...): Permission denied
07/05/12 00:45:03,775 com.apple.launchd.peruser.501: ([0x0-0x155155].com.Coollector.CoollectorMovieDatabase[1804]) Exited with code: 1
07/05/12 00:46:30,335 com.apple.launchd.peruser.501: ([0x0-0x158158].com.Coollector.CoollectorMovieDatabase[1817]) posix_spawn("/Applications/Coollector Movie Database.app/Contents/MacOS/Coollector Movie Database", ...): Permission denied
07/05/12 00:46:30,336 com.apple.launchd.peruser.501: ([0x0-0x158158].com.Coollector.CoollectorMovieDatabase[1817]) Exited with code: 1
07/05/12 00:49:17,152 com.apple.launchd.peruser.501: ([0x0-0x15a15a].com.Coollector.CoollectorMovieDatabase[1829]) posix_spawn("/Applications/Coollector Movie Database.app/Contents/MacOS/Coollector Movie Database", ...): Permission denied
07/05/12 00:49:17,153 com.apple.launchd.peruser.501: ([0x0-0x15a15a].com.Coollector.CoollectorMovieDatabase[1829]) Exited with code: 1
07/05/12 00:59:57,326 com.apple.launchd.peruser.501: ([0x0-0x164164].com.Coollector.CoollectorMovieDatabase[1908]) posix_spawn("/Applications/Coollector Movie Database.app/Contents/MacOS/Coollector Movie Database", ...): Permission denied
07/05/12 00:59:57,327 com.apple.launchd.peruser.501: ([0x0-0x164164].com.Coollector.CoollectorMovieDatabase[1908]) Exited with code: 1


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Mon May 07, 2012 10:11 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
Did you buy the program on the Mac App Store ?

Because it looks like a bug that has been fixed with the latest version.

If so, you should launch the Mac App Store to download the latest version of Coollector. After that, you shouldn't have that error again.


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Mon May 07, 2012 10:43 am 
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Posts: 17
Downloaded from your web. (Macupdate, v. 3.21.2)


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Mon May 07, 2012 11:14 am 
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I don't understand why the program isn't allowed to access the movie database.

Is there something special with your account ? Is it an admin account ?


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 10:28 am 
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Posts: 17
Yep it´s admin account. I tried repairing permissions but no changes.
Can i chmod the file in a particular way?


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 10:53 am 
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nickhell wrote:
Can i chmod the file in a particular way?

Normally, all this shouldn't be necessary.

What are the properties of the file ? Did the program ever work for you ?

The last solution that I can think of is to give you a promo code so you can download the program on the Mac App Store.


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 10:59 am 
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Posts: 17
No, the program never started. For properties you mean this?:


Attachments:
Captura de pantalla 2012-05-08 a la(s) 10.57.48.png
Captura de pantalla 2012-05-08 a la(s) 10.57.48.png [ 66.89 KiB | Viewed 1624 times ]
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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 11:24 am 
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nickhell wrote:
For properties you mean this?:

Yep, but everything seems fine.


nickhell wrote:
No, the program never started.

This is really a mystery :(

I have sent you a private message.


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 11:29 am 
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nickhell wrote:
For properties you mean this?:

In fact, I would have liked the properties of the file

Coollector Movie Database.app/Contents/Resources/english.movies.dat


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 11:32 am 
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Posts: 17
Here you have.
And thanks for all.


Attachments:
Captura de pantalla 2012-05-08 a la(s) 11.30.44.png
Captura de pantalla 2012-05-08 a la(s) 11.30.44.png [ 69.69 KiB | Viewed 1620 times ]
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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 11:35 am 
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Ok, this file seems fine too. Still a mystery :x

Sorry for your troubles. Please tell me how it goes with the Mac App Store.


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 11:47 am 
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Posts: 17
The app store version opens fine.
I did a scan of one folder (with movies) in downloads. I had to wait 5 seconds to choose the folder as program become unresponsive (no beach ball). It recognized 26 films and 2 not. I can´t switch to not recognized tab or use the scroll to check all the recognized movies. In fact, buttons don´t work in this window.
I can´t even close the window.

After force quit all went good.
Update: after importing the recognized ones i played a few seconds till program got unresponsive again. No beach ball, no message of unresponsive app in dock. Buttons just dont work.


Attachments:
Captura de pantalla 2012-05-08 a la(s) 11.45.50.png
Captura de pantalla 2012-05-08 a la(s) 11.45.50.png [ 217.73 KiB | Viewed 1614 times ]
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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 12:05 pm 
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You should call an exorcist, there's a devil in your computer :yes:

More seriously, I will try to reproduce those problems, but I doubt that I'll be able to. I think I would have noticed if there had been such problems on my computer.


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 12:29 pm 
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As I expected, I can't reproduce your problems :worried:


nickhell wrote:
I had to wait 5 seconds to choose the folder as program become unresponsive (no beach ball).

The folder selector might be slow to show, sometimes. There's nothing I can do about it, it's a standard dialog managed by Mac OS X.


nickhell wrote:
It recognized 26 films and 2 not.

Yes, you'll have problems if your files have spanish titles. You'll have to set those files as "not recognized", and associate them manually by going to the movie page and clicking the icon "play". This fall, we will have a spanish database, and the automatic scan will work better with the spanish titles.


nickhell wrote:
I can´t switch to not recognized tab or use the scroll to check all the recognized movies. In fact, buttons don´t work in this window.
I can´t even close the window.

After force quit all went good.
Update: after importing the recognized ones i played a few seconds till program got unresponsive again. No beach ball, no message of unresponsive app in dock. Buttons just dont work.

Holy cow! I've never heard of anyone having such a bad experience.

I'm very sorry. I would help you if I knew what I could do.

I understand that you can't use our program. Really sorry for the time you've lost :(

Thank you for your feedback.


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 Post subject: Re: Crash on start OSX 10.7.3
PostPosted: Tue May 08, 2012 12:33 pm 
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I don't understand what's wrong with your computer. Coollector is really the only program you have problems with ?


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