Recent acquisitions like Hunger Games and Chronicle aren't getting the cover posters.
Those movies work fine on my computer.
They remain in endless loops.
This has happened to me yesterday. I have restarted Coollector, and the problem was solved. I had no clue what else I could do.
The software that interface my PC with the internet showed plenty of download activity while the endless loops are showing.
What software is it ? Do you have some logs to show me ?
A month or so ago when this was happening, I thought outside the box and browsed the images in the public documents\Coollector folders. I found about 20 or so corrupted thumbnails (out of 90,000+). After removing them, the endless loops stopped.
This time, I only found a handful, including Hunger Games. After removing the corrupted thumbnail, I was able to get that cover poster. But the endless loops returned very soon after opening the program.
I'm currently running a program that automates opening these thumbnails (slideshow) and logging any failed ones.
That's very interesting. Have you kept some evidences that you can show me ? If I understand the nature of the problem, I might be able to inspect my code and fix the bug.