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 Post subject: Program Update Issue - Another (*Fixed*)
PostPosted: Thu Oct 29, 2020 3:32 am 
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Joined: Thu Nov 17, 2016 2:14 am
Posts: 83
Similar issue to the previous post.

I was on 4.6.1 and although i believed i had recently updated they appear to have not worked.

Fully downloaded and then asks for restart, but program doesn't actually restart.

I have downloaded 4.6.8 and installed over the top without issue, so all ok for me, but presume issue was in the earlier executable.

I run Privatefirewall and ESET but don't believe they interfered in the update ( i saw no registry or new exe notifications)

Thanks
Beldeamon


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 Post subject: Re: Program Update Issue - Another (*Fixed*)
PostPosted: Thu Oct 29, 2020 10:48 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7942
Thanks for the feedback! You'll please tell me if it happens again with the next update.


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 Post subject: Re: Program Update Issue - Another (*Fixed*)
PostPosted: Thu Nov 26, 2020 1:22 am 
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Joined: Thu Nov 17, 2016 2:14 am
Posts: 83
Good Evening

Ok, so this has re-appeared when i tried to do the next update, after some debugging this end
it was definitely a PF firewalll issue blocking the running of the CoollectorUpdater.exe after download.
I must of clicked deny at some stage. Move the exe to another folder and it ran fine ...

User Issue :yahoo:


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 Post subject: Re: Program Update Issue - Another (*Fixed*)
PostPosted: Thu Nov 26, 2020 8:00 am 
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Joined: Tue Sep 27, 2005 2:28 am
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Thanks for the feedback!

You'll have to move the file each time? Your firewall doesn't have a list that you can edit after you've made the wrong choice?


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