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 Post subject: Missing database
PostPosted: Sun Apr 13, 2014 1:11 pm 
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Joined: Sun Aug 21, 2011 4:50 pm
Posts: 13
Just after an update and restart, my database disappeared.
Following some earlier advice on the forum, I closed the program and clicked on my database backup with the largest size 47kb dated 24 March 2014 and successfully loaded the file showing over 600 titles I own.

Just wondered why this happened?

Regards
Oliver


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 Post subject: Re: Missing database
PostPosted: Sun Apr 13, 2014 5:36 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
oliverd wrote:
Just wondered why this happened?

I'd like to give you an anwser, but I don't have one. I just know that sometimes things go wrong. Thankfully, it's very very rare. And when it happens, we have the automatic backups as well as the online backup (if you use that feature).


oliverd wrote:
I closed the program and clicked on my database backup with the largest size 47kb dated 24 March 2014 and successfully loaded the file showing over 600 titles I own.

Was it the most recent backup? Did you lose some data (normally you shouldn't)?

Also, did you just click the backup, or did you use it to replace the default coollection file as explained here:

http://www.coollector.com/help.html#backups


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 Post subject: Re: Missing database
PostPosted: Mon Apr 14, 2014 10:07 pm 
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Joined: Sun Aug 21, 2011 4:50 pm
Posts: 13
Thanks Hector,

I am using the online backup so I copied the best backup from the server and replaced the main database so all is now well (at the moment!)

Regards
Oliver


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