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 Post subject: new pack problem
PostPosted: Sun Jan 20, 2013 4:03 am 
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Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
Hello, Hector.

I tried to create a new pack with existing owned videos. Specifically, I had a Natalie Wood collection of six videos. Each video was added to the new pack. The package media type was one dvd. There being six separate dvd's for the six videos, I tried to change the 1 to 6. Crash!

Am I misunderstanding the (intended) use of the pack and I should leave them as separate entries?

That is my reading of the crash.


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 Post subject: Re: new pack problem
PostPosted: Sun Jan 20, 2013 4:34 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5862
gigagiggles wrote:
Am I misunderstanding the (intended) use of the pack

If your videos are physical medias like DVDs, it should be fine. If your videos are video files, then you can't create a pack of video files, and the latest version 3.23.9 prevents to create a pack of videos.

Please read "Why you can't create a pack of video files ?":

http://www.coollector.com/help.html#packs

Please send me your coollection file as well as your last 5 automatic backups.

My email address: hector at coollector dot com


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 Post subject: Re: new pack problem
PostPosted: Sun Jan 20, 2013 5:49 am 
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Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
Hello, Hector.

I just installed version 3.23.9 and ran it, fresh and default.

I searched for Natalie Wood and selected one of her films. I owned it and created a "Natalie Wood collection" pack. I then selected another of her films , owned it and added it to the pack. The package media type showed 1 dvd. I tried to change it to 2 and the program crashed.

I re-ran the program and it showed two owned programs. I tried again to change package media type # from 1 to 2. And again it crashed.

Windows 7x64 home premium service pack 1


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 Post subject: Re: new pack problem
PostPosted: Sun Jan 20, 2013 12:13 pm 
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Posts: 5862
Please send me your coollection file and your last 5 automatic backups.


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 Post subject: Re: new pack problem
PostPosted: Sun Jan 20, 2013 1:16 pm 
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I've been able to reproduce a crash.

Please replace your current Coollector.exe with the one inside this zip:

http://www.coollector.com/Coollector.zip

and tell me if you still have problems. Thank you very much !


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 Post subject: Re: new pack problem
PostPosted: Mon Jan 21, 2013 9:11 am 
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Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
After backing up my Coollector stuff, I uninstalled, deleted Coollector folders and reinstalled.

From this truly fresh install, I ran 3.23.9 and the attempt to change from 1 to 2 crashed. I took the zipped executable, replaced it, ran it and this attempt also crashed.


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 Post subject: Re: new pack problem
PostPosted: Mon Jan 21, 2013 3:06 pm 
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gigagiggles wrote:
I took the zipped executable, replaced it, ran it and this attempt also crashed.

Please send me your coollection file and tell me precisely how to reproduce the crash.

Your coollection file is "MyCoollection.cool" and you'll find it with the menu "Help->Locate my coollection file".

My email address: hector at coollector dot com


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 Post subject: Re: new pack problem
PostPosted: Mon Jan 21, 2013 11:40 pm 
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Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
Yahoo mail may be under atack.

I know the value of keeping it simple when debugging.

Quote:
I searched for Natalie Wood and selected one of her films. I owned it and created a "Natalie Wood collection" pack. I then selected another of her films , owned it and added it to the pack. The package media type showed 1 dvd. I tried to change it to 2 and the program crashed.


^^This I've done in different environments as previously mentioned. Importantly, I've done it from a truly fresh install, unless there are hidden registry entries. When I replaced the executable with the one from the .zip file, there were two owned videos and the collection pack to play with. Just trying to change the 1 to 2 crashed the program.

I just tried again by deleting the owned videos and pack and repeating the steps above with the replaced executable. Crashed.


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 Post subject: Re: new pack problem
PostPosted: Mon Jan 21, 2013 11:53 pm 
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I've done as you said, and indeed I could find (and fix) a bug. That's why I'm very surprised that the new Coollector.exe didn't work for you.

Please try again replacing your Coollector.exe with the one in the zip. Maybe you made a mistake, and replacing the Coollector.exe is the best way to make sure you're not running the old version.


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 Post subject: Re: new pack problem
PostPosted: Tue Jan 22, 2013 1:04 am 
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Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
I had renamed the Coollector executable, which is 4,870KB in size.

I had copied over the unzipped Coollector executable, which is 1,999KB in size.

I clicked on the icon pinned to the taskbar to run the program.

I also clicked on the executable in the program folder to run the program.

I did the steps previously mentioned, either with two videos in a pack owned or none to start with.

All permutations ended in program crash.


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 Post subject: Re: new pack problem
PostPosted: Tue Jan 22, 2013 3:02 am 
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gigagiggles wrote:
The package media type showed 1 dvd. I tried to change it to 2 and the program crashed.

I've been able to reproduce the crash. I'm on it. Thank you very much !


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 Post subject: Re: new pack problem
PostPosted: Tue Jan 22, 2013 3:24 am 
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gigagiggles wrote:
I tried to change it to 2 and the program crashed.
You had to change the number AND AFTER THAT move the mouse over the grid containing the pack elements ;)


Here is a new Coollector.exe:

http://www.coollector.com/Coollector2.zip


You've helped me fix 2 crashing bugs, that's pretty amazing ! :mysir:

Thank you very much ! :yahoo:


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 Post subject: Re: new pack problem
PostPosted: Tue Jan 22, 2013 7:02 am 
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Joined: Tue Mar 24, 2009 10:15 am
Posts: 144
It appears to be fixed! I changed the 1 to a 2 and no crash. I added a third video to the pack and changed the 2 to a 3 and no crash. All the incremental way to the intended 6 videos in the pack.


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 Post subject: Re: new pack problem
PostPosted: Tue Jan 22, 2013 7:09 am 
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gigagiggles wrote:
It appears to be fixed!

:V:


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 Post subject: Re: new pack problem
PostPosted: Tue Jan 22, 2013 7:26 am 
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Joined: Thu Jan 06, 2011 2:29 am
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Location: Jamaica
:D


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